To ensure that you receive all our emails, add our email address to your address book or trusted sender list.

If the ISP you use to receive your emails is not listed, you will need to designate us as a trusted sender. This is typically accomplished by adding our From address (i.e. example@domain.com) to your address book, contact list or safe list.

Click on your ISP below and follow the directions.

     AOL        Outlook        Yahoo!(Verizon)        Hotmail        MSN        Comcast        Gmail        SBC        AT&T        Earthlink

 

AOL:

1. Click on the Add Address icon at the top of your browser.

2. Fill out any additional information (although none is required), and click Save.

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Outlook:

Email filters in your Microsoft® Outlook 2003 may prevent you from receiving or properly viewing your email subscriptions.  Follow these steps in order to add us to your address book's Safe Senders List:

Note: If you use an older version of Outlook (such as Outlook 2002 or Outlook 2000), there is no notion of a "safe list," so adding our email address to your address book is not necessary.

1. Open the email message from the sender you want to add to your address book.

2. Right click "Click here to download images" in the gray bar at the top of the message.

3. Click "Add Sender to Senders Safe List" in the drop-down dialog box (below).

4. Once the dialog box appears, click "OK."

Now you're guaranteed to receive our emails in your inbox!

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Yahoo(Verizon):

1. Click on the Add to Address Book link at the top of your browser (next to the From Address).

2. Once the Add to Address Book page opens, enter any additional fields (not required), then click Add to Address Book.

3. You will then see a confirmation message at the top of your screen indicating that the sender has been placed in your Address Book.

NOTE: If you have enabled Image Blocking, you will need to take these additional steps to ensure that images appear within your email messages. Otherwise, Yahoo! will block all images — including those in messages from your Trusted Senders.

4. Click on Mail Options in the upper right corner of your browser to access the Options page.

5. Click on General Preferences under the Personalization heading.

6. Go to the Security section and UNCHECK the box marked Block HTML Graphics in email messages from being downloaded.

7. Then click Save at either the top or bottom of your browser.

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Hotmail:

1. Click on the Save Address link in the toolbar of your browser.

2. Check the Add to Contacts box and click OK.

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MSN:

1. Open the email message from the sender you want to add to your address book.

2. Click on the "Save Addresses" link (below) in the toolbar.

3. Check the "Add to Contacts" box (below) and click "Save."

Now you're guaranteed to receive our emails in your inbox!

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Comcast:

1. Click on the Save Address link at the top of this message (it's next to From Address).

2. For the field titled First Name, please enter Staples:

3. Then click Save Entry and you're all done.

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Gmail:

1. Open the email.

2. Click "more options" in the email header.

3. Check the "Add to Contacts" box (below) and click "Save."

Now you're guaranteed to receive our emails in your inbox!

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SBC:

1. Click on the Add to Address Book link at the top of your browser (next to the From Address).

2. Once the Add to Address Book page opens, enter any additional fields (not required), then click Add to Address Book.

3. You will then see a confirmation message at the top of your screen indicating that the sender has been placed in your Address Book.

NOTE: If you have enabled Image Blocking, you will need to take these additional steps to ensure that images appear within your email messages. Otherwise, Yahoo! will block all images — including those in messages from your Trusted Senders.

4. Click on Mail Options in the upper right corner of your browser to access the Options page.

5. Click on General Preferences under the Personalization heading.

6. Go to the Security section and UNCHECK the box marked Block HTML Graphics in email messages from being downloaded.

7. Then click Save at either the top or bottom of your browser.

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AT&T:

1. Open the email message from the sender you want to add to your address book.

2. Click on the "Save Address" link (below) next to the "From Address."

3. Check the "Add to Contacts" box (below) and click "Save."

Now you're guaranteed to receive our emails in your inbox!

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Earthlink:

1. Open the email.

2. Click "Add to Address Book" in the email header.

3. Use the "Address Book Editor" to verify the sender's contact details and click "save."

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